PRIVACY POLICY & TERMS AND CONDITIONS

Privacy Policy Teenage Icon


https://teenageicon.nl/


About our privacy policy


Teenage Icon cares deeply about your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.


This privacy policy applies to the use of the website and the services provided by Teenage Icon. The starting date for the validity of these conditions is 06/07/2022, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.


If you have any questions about our privacy policy, please contact our privacy contact person, whose contact details can be found at the end of our privacy policy.


About data processing

Below you can read how we process your data, where we store it, which security techniques we use and for whom the data is visible.


Online store software


My domain


Our online store was developed with software from My Domain. Personal data that you make available to us for the benefit of our services will be shared with this party. My Domain has access to your data to provide us with (technical) support, they will never use your data for any other purpose. My Domain is obliged to take appropriate security measures based on the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. My Domain uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored. My Domain reserves the right to share collected data within its own group to further improve its services.


Web hosting


MijnDomein We purchase web hosting and email services from MijnDomein. MijnDomein processes personal data on our behalf and does not use your data for its own purposes. This party can collect metadata about the use of the services. This is not personal data. MijnDomein has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. MijnDomein is obliged to maintain confidentiality under the agreement. We use the services of . This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. has no access to our mailbox and we treat all our e-mail traffic confidentially.


Payment processors 


Mollie We use the Mollie platform to process (part of) the payments in our online store. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the services and in this context to share (anonymized) data with third parties. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data for longer than is permitted by the legal periods.


Shipping and logistics


PostNL If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out deliveries. It is necessary for us to share your name, address and residence details with PostNL. PostNL only uses this information for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.


DHL If you place an order with us, it is our job to have your package delivered to you. We use the services of DHL to carry out deliveries. It is necessary for us to share your name, address and residence details with DHL. DHL only uses this information for the purpose of executing the agreement. In the event that DHL engages subcontractors, DHL will also make your data available to these parties.


Invoicing and accounting


e-bookkeeping

We use the services of .e-boekhouden to maintain our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used to administer sales invoices. Your personal data is sent and stored protected. E-bookkeeping is obliged to maintain confidentiality and will treat your data confidentially. E-bookkeeping does not use your personal data for purposes other than those described above.


Purpose of data processing


General purpose of the processing

We use your data exclusively for the purpose of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time - other than at your request - we will ask you for explicit permission to do so. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to confidentiality on the basis of the agreement between them and us or an oath or legal obligation.


Automatically collected data

Data collected automatically by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.


Cooperation in tax and criminal investigations

In appropriate cases, Teenage Icon may be required by law to share your data in connection with government tax or criminal investigations. In such a case we are forced to share your data, but we will oppose this within the possibilities offered by the law.


Retention periods

We keep your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you inform us of this, we will also regard this as a request to be forgotten. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable period runs. However, employees no longer have access to your client profile and documents that we have produced in response to your assignment.


Your rights

Under applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below what these rights are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and copies of your data to your email address already known to us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep an administration of completed requests, in the case of a request to be forgotten we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data incorrectly.


Right of inspection

You always have the right to inspect the data that we process or have processed that relates to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data at the e-mail address known to us, with an overview of the processors who have this data, stating the category under which we have stored this data.


Right of rectification

You always have the right to have the data that we process or have processed that relates to your person or can be traced back to you amended. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to the e-mail address known to us.


Right to restriction of processing

You always have the right to limit the data that we process that relates to your person or that can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you cancel the restriction.


Right to portability

You always have the right to have the data that we process or have processed that relates to your person or can be traced back to you, processed by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that has been processed on our behalf by other processors or third parties at the e-mail address known to us. In all likelihood, we can no longer continue the service in such a case, because the secure linking of data files can no longer be guaranteed.


Right to object and other rights

Where appropriate, you have the right to object to the processing of your personal data by or on behalf of Teenage Icon. If you object, we will immediately stop data processing pending handling of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process or have processed available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.


Cookies 


Google Analytics 

Cookies from the American company Google are placed via our website as part of the “Analytics” service. We use this service to track and receive reports on how visitors use the website. This processor may be obliged to provide access to this data based on applicable laws and regulations. We collect information about your surfing behavior and share this data with Google. Google can interpret this information in conjunction with other data sets and thus track your movements on the Internet. Google uses this information to offer targeted advertisements (Adwords) and other Google services and products.


Third party cookies

In the event that third-party software solutions use cookies, this is stated in this privacy statement. Changes to the privacy policy We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will inform you by e-mail.


Contact information Teenage Icon

Prinsenlaan 77, 3442CB Woerden The Netherlands T 31646783074 E info@teenageicon.nl


Contact person for privacy matters

Benjamin van Oosterom


Teenage Icon terms and conditions


https:/www.teenageicon.nl


Nothing from this site may be used by third parties without permission from WWW.TEENAGEICON.NL. Photos are the property of WWW.TEENAGEICON.NL and may not be used or copied without permission.


About the terms and conditions of Teenage Icon

These general terms and conditions apply to the website WWW.TEENAGEICON.NL.


When ordering a product from WWW.TEENAGEICON.NL, the customer agrees to the delivery and payment conditions of WWW.TEENAGEICON.NL. General terms and conditions are n


WWW.TEENAGEICON.NL guarantees that the delivered product meets the specifications in the product description on the website.


Orders can be canceled within 48 hours.


Delivery

Deliveries take place as long as there is sufficient stock of the product in question.


Products are delivered to the customer in at least 30 days. If products are not available, the purchase amount will be fully refunded to the customer in question.


Price

The prices on WWW.TEENAGEICON.NL are subject to printing and self-errors. No liability is accepted for this.


All prices on WWW.TEENAGEICON.NL are in EURO and include 21% VAT.


Inspection period / right of withdrawalIn accordance with the Distance Selling Act (Article 7:5 of the Dutch Civil Code), the customer has the right to return delivered products within a period of 14 working days without giving any reason. This period starts when the ordered products are delivered. If the products are not returned outside the period of 14 working days, the purchase is complete. The customer must independently contact Teenage Icon VOF by sending an email to info@teenageicon.nl.

Healthy products must be returned in the original condition in which they were shipped. If the products are returned to Teenage Icon VOF in their original condition, the purchase amount will be paid to the customer within 30 days. Returning the delivered products is entirely at the customer's risk.


The right to terminate the purchase agreement only applies to products purchased via the webshop WWW.TEENAGEICON.NL. The right does not apply to services provided such as performing arts and to items that were on SALE.


Guarantee

Products from WWW.TEENAGEICON.NL have a warranty period of 150 days. No claim can be made under the warranty if changes have been made (for example by repair) by third parties; Exposure to humidity, extreme heat, cold or dryness. Products are damaged. If the customer has lost the invoice.


Agreement

From the moment of purchase, an agreement has been concluded by Teenage Icon VOF and the customer. Teenage Icon reserves the right not to accept an order.


Applicable law

Dutch law applies to all agreements. Disputes will preferably be resolved between Teenage Icon VOF and the customer.


Complaints

Teenage Icon VOF tries to resolve every complaint with you as best as possible.


Contact information Teenage Icon

Prinsenlaan 77, 3442CB Woerden The Netherlands T 31646783074 E info@teenageicon.nl


Contact person for general terms and conditions

Benjamin van Oosterom


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